Shipping policy
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Shipping Policy
Thank you for shopping at Norwell. Here's everything you need to know about our shipping process.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping: 7–14 business days
- Expedited Shipping: 3–7 business days
Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard shipping on orders over a qualifying amount. Check our website for current promotions.
International Shipping We ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will work to resolve the issue promptly.
Contact Us For any shipping questions, please reach out to us through our store contact page.
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